Terms and Conditions
Last Updated: 24 Feb 2026

These Terms and Conditions govern your use of Syntax Scale services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.

1. Program Description

Syntax Scale may send SMS and email messages to users who opt in. Messages may include promotional offers, service updates, appointment confirmations, and appointment reminders. Message frequency may vary.

2. Age Restriction

By using this service, you represent and warrant that you are at least 18 years of age. If you are under 18 years old, you may not use or access our services or opt into our messaging program.

3. Consent to Receive Messages

By providing your phone number and opting in, you authorize Syntax Scale to send text messages to your mobile number. Consent is not a condition of purchase.

4. Opt Out

You can cancel the SMS service at any time. Just text "STOP" to the 440-485-3111. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

5. Opt In Again

If you want to rejoin after opting out, you can opt in again using the same method you used to enroll originally.

6. Help and Support

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or 440-485-3111.

7. Message Frequency and Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

8. Services Agreement

Specific terms governing automation setup, monthly retainer fees, and deliverables will be outlined in a separate client service agreement provided prior to engagement.

9. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

10. Privacy

Your use of the messaging program is also governed by our Privacy Policy. You can view it here: Privacy Policy

11. Changes to Terms

We may update these Terms from time to time. Updates will be posted with a new Last Updated date.

12. Contact

Questions about these Terms can be sent to:

Syntax Scale

Phone: 440-485-3111

Email: [email protected]

If you have any questions regarding privacy, please read our privacy policy: https://appointments.syntaxscale.com/privacy-policy